Turtleneck Loose Knit Sweater Poncho
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- Features:Basic style
- Stretch:Slightly stretchy
- Material composition:100% polyester
- Care instructions:Machine wash cold. Tumble dry low.
- Imported
Product Measurements (Measurements by inches) & Size Conversion
| Size | Top Length | Bust |
|---|---|---|
| One Size | 26 | 44.1 |
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped on weekends or U.S. holidays.
- During high-volume periods, processing may take slightly longer.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Time (United States)
Since our products ship from warehouses located in the United States, delivery is typically fast:
- Standard Shipping: 5–7 business days
- Some items may arrive sooner depending on warehouse location.
Shipping Cost
- Free Shipping on orders over $75
- Shipping fees for orders under $75 are calculated at checkout.
Multiple Packages
To deliver your order faster, items may ship from different warehouses.
This means:
- You may receive multiple packages
- Each package will have its own tracking number
Order Tracking
After your order ships, you will receive a tracking number via email.Please allow 24–48 hours for tracking updates to appear in the system.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for:
- Packages delivered to incorrect addresses provided by customers
- Delivery delays caused by incorrect information
If you need to change your address, contact us immediately at:
info@anodafashion.com
Returns Eligibility
We accept returns of unworn, unwashed, and unused items with all original tags attached and in the original packaging.
To qualify for a return:
- Return request must be submitted within 7 days of delivery (the first day starts when tracking shows delivered).
- Items must be shipped back within 7 days after return approval.
- Products must be in original condition with no signs of wear, damage, or alteration.
We do not offer exchanges at this time.
If your order arrives in multiple packages, the return window will begin from the delivery date of the final package.
Non-Returnable Items (Final Sale)
The following categories are not eligible for return or refund:
- Bodysuits
- Lingerie / Intimates
- Swimwear
- Jewelry & Accessories
- Clearance / Final Sale items
- Open pack or wholesale orders (if applicable)
Restocking Fee
Returns that do not meet the above conditions may be:
- Subject to a 20% restocking fee, or
- Declined and sent back to the customer.
Refunds
Once we receive and inspect your return:
- Refunds will be processed within 5–7 business days.
- Refund will be issued to your original payment method.
- Shipping and handling charges are non-refundable.
You will receive an email confirmation once your refund has been processed.
Return Shipping
- Customers are responsible for return shipping costs.
We will cover return shipping only if:
You received a damaged item, or
We sent the wrong product.
